Customer Service Specialist

Our company is looking for a dynamic and communicative Customer Service Representative to join our team and provide direct support to our clients, ensuring a high level of service. The ideal candidate should possess strong organizational skills, politeness, and the ability to solve problems.

Job Duties
  • Coordination and management of incoming customer communications with professionalism and accuracy.
  • Handling product return processes and responding to customer requests, ensuring high-quality service.
  • Collaboration with other departments of the company to effectively resolve issues.
  • Maintaining and updating customer service records and preparing related reports.
Skills / Requirements
  • Previous experience in Customer Service within a retail or commercial environment
  • Excellent written and verbal communication skills
  • Strong organizational and problem-solving abilities
  • Proficient in MS Office, with emphasis on Excel
  • Excellent command of the English language

Apply now